The Lindy Academy – Privacy Policy

Last updated: October 2025

1. Introduction

The Lindy Academy is an online training platform operated by Lindy Electronics Ltd to provide free AV and IT training for Lindy customers, partners, and staff worldwide.
We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

Lindy Electronics Ltd is the data controller for The Lindy Academy.

• Registered in England and Wales, Company No. 02132710
• Sadler Forster Way, Teesside Industrial Estate, Stockton-on-Tees, TS17 9JY, United Kingdom
  sales@lindy.co.uk

The Lindy Academy platform is operated on our behalf by Clavia Ltd, a UK-based digital learning provider acting as our data processor. Clavia manages the hosting, maintenance, and operation of the site under a Data Processing Agreement.

3. What Data We Collect

When you register or use the Lindy Academy platform, we collect only the data necessary to create your account and record your learning progress:

• Name
• Email address
• Job title
• Company name
• Company address
• Country
• Language preference

No payment information, sensitive data, or tracking data is collected.

4. How We Use Your Data

Your data is used exclusively for:

• Creating and managing your Lindy Academy account
• Delivering training content and tracking progress
• Issuing completion certificates
• Maintaining secure access to the platform

Your data is not used for marketing or shared between Lindy group companies.

5. How Your Data Is Stored and Protected

The Lindy Academy is hosted by Clavia Ltd on secure, GDPR-compliant UK servers provided by Krystal Hosting(London).
All data remains in the United Kingdom at all times and is protected by:

• Encrypted connections (HTTPS/TLS)
• Secure access controls and authentication
• Encrypted backups retained solely for disaster recovery

No data is transferred or stored outside the UK.

6. Cookies and Analytics

The Lindy Academy uses only essential cookies required for login, navigation, and course progress tracking.
No cookies are used for advertising, analytics, or third-party marketing.

7. Data Retention

We retain your information while your account remains active.
If you close your account or it remains inactive for more than 24 months, your data will be securely deleted.

8. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Request correction or deletion
• Restrict or object to processing
• Request a copy of your data in a portable format
• Withdraw consent at any time

To exercise these rights, please contact sales@lindy.co.uk. We will respond within the legal timeframe.

9. International Access

Although accessible globally, the Lindy Academy platform and its data storage remain located entirely within the United Kingdom.
No international data transfers occur under the current configuration.
If in future Lindy expands to regional instances or shared access with other Lindy companies, appropriate data transfer safeguards (e.g., Standard Contractual Clauses) will be introduced first.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect improvements to the platform or changes in legal requirements. The latest version will always be available on this website.

11. Contact

If you have questions or concerns about this policy or how we handle your data, please contact:
Data Protection Officer
Lindy Electronics Ltd
sales@lindy.co.uk